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Note: This book is available in several languages: Chinese, English. This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
- : Robert Benyon, Robert Johnston
- : Van Haren Publishing
- : 9789401801300
- : Engels
- : eBook
- : 101
- : februari 2017
- : 1
- : 1 x 1 x 1 mm.
- : ITSM Library